F.A.Q.

Where do you deliver?

We do same-day delivery of plants, florals, and gifts anywhere within an hour drive of downtown Burlington. It is important to note that we may need more than a day’s notice for deliveries that are over 45 minutes away. You can call us if you want to be sure when your order will be delivered, and we will let you know if we will have to do it the next day.

 

How much is delivery / What is the cost of delivery?

When ordering online, the cost is determined by the distance from our shop to the recipient’s address. When checking out online, you will be able to calculate your exact delivery cost to the address you enter. On the phone, we quote local delivery as $10 and up (for surrounding towns). Delivery to the UVM Medical Center (UVM hospital or UVMMC) is always free.

 

Where do you source flowers from?

Throughout the warmer months, we source our flowers from local Vermont farms whenever possible! In the winter and for any supplemental stems, we order through multiple local wholesalers, who source flowers locally and from around the globe. With all of our connections, we can make almost any floral needs happen—don’t hesitate to reach out if you would like us to source any specific flowers for you!

 

I’ve never sent flowers to someone before, how does it work?

Ordering can take as little as 5 minutes, and the process is simple: we need some basic info about you, the recipient and their address, the delivery day/time, card message, and what you are looking for.

We aim to make it simple and painless to order flowers through our online shop, but we understand it’s not everyone’s cup of tea—if you aren’t sure what exactly to send, or need any assistance, we are happy to chat on the phone and guide you through the ordering process. 

Most customers go with Designer’s Choice arrangements, allowing us to use the freshest stems in our cooler. All we need to know is:

  • Would you like a wrapped bouquet or something arranged in a vase?
  • Do you have a price range? Our wrapped bouquets are $35 and up, and our vase arrangements are $65 and up, depending on how big and full you'd like it to be.
  • Are there any color schemes or tones you would like us to stick to? Our most popular color scheme is “Bright and Cheery”, but there are countless other descriptive words to help guide our designers: “Moody,” “Pastels,” “Neutrals,” “Boho,” “Sympathy,” “Romantic,” are just a few. Or, simply give us a color or two to include! 

 

Can I order flowers to send to someone in or around Burlington even if I am out of town?

You sure can! As long as the recipient is within our delivery radius, we can take the order. 

 

When will my flowers be ready after ordering for pickup?

When you place an order over the phone, the associate can give you an estimated time for how long it will take to fulfill the order. When ordering online, you can specify a pickup time, or ask for the designer to give you a call with an estimate for when it can be done. We can have a wrapped bouquet ready for you in as little as 15 minutes, but it may be longer if the shop is busy, or if we need to source specific flowers for your arrangement. Other arrangements can take as long as two hours, depending on its size—we like to take our time to create something stunning!

 

How long will my flowers last?

After receiving or purchasing an arrangement, you may need to change the water in the vase every couple of days. Our bouquets are wrapped up with a water source on their stems, which will allow them to last a day or two, but we recommend re-cutting the stems and placing the bouquet in a vase of water as soon as possible. Once all the stems are in water, they should last about 5-14 days, but usually a week.

It is important to note that different flowers have varying life-spans. Alstroemeria, carnations, and sunflowers are a few examples of stems that last the longest in room-temperature environments. Roses will “blow out,” but can potentially last a while—it just depends on which of the thousands of types of roses it is, and how fresh they are! (Don't worry, we won't use old flowers in arrangements, we give them away.) As far as red roses go, there are many types, but the kind we get is the most premier type from South America, and is quite beautiful and long-lasting!

 

Do you do weddings and special events?

Yes! We are happy to connect with you about ordering flowers or plants for any special occasion. Contact us to set up a consultation, or discuss quotes and details. 

 

Do you ship?

Unfortunately, at this time we don’t ship any items.